Workflow Status & Troubleshooting

queue the workflow has been submitted and is waiting for processing expected behavior workflows are processed in order of availability during peak usage, workflows may remain in the queue longer than usual what to do wait for the workflow to begin processing upgrade your plan for priority access and faster queue processing downloading model the workflow is downloading one or more required models before execution this commonly occurs when the model is being used for the first time a model was recently updated the model is not currently cached expected behavior large models may require several minutes to download what to do allow the download to complete avoid submitting duplicate workflow runs validating the workflow configuration is being checked before execution validation verifies required models node dependencies workflow structure input requirements expected behavior validation usually completes within a few seconds what to do wait for validation to finish if validation remains active for an extended period, try running the workflow again running the workflow is actively processing execution time depends on workflow complexity number of nodes model size gpu availability expected behavior some workflows may take significantly longer than others what to do allow the workflow to complete avoid refreshing repeatedly failed the workflow could not complete successfully common causes include invalid inputs missing dependencies workflow configuration issues temporary infrastructure errors what to do review the error message verify workflow inputs retry the workflow contact support if the issue persists when to contact support contact support if a workflow remains in queue for an unusually long period downloading model does not progress after an extended time validation never completes the same workflow consistently fails after multiple attempts you receive an error message that does not provide enough information to troubleshoot include workflow url run id screenshot of the error approximate time of execution