---
title: Workflow Status & Troubleshooting
slug: workflow-status-and-troubleshooting
createdAt: 2026-06-11T06:00:03.725Z
---

## QUEUE

The workflow has been submitted and is waiting for processing.

**Expected behavior**

- Workflows are processed in order of availability.&#x20;
- During peak usage, workflows may remain in the queue longer than usual.&#x20;

**What to do**

- Wait for the workflow to begin processing.&#x20;
- Upgrade your plan for priority access and faster queue processing.

![](https://api.archbee.com/api/optimize/1hT0XoAHMhU4co8ZZjygd/9_dSMX-MEY3CEMzhJAtFU_image.png)

## DOWNLOADING MODEL

The workflow is downloading one or more required models before execution.

This commonly occurs when:

- The model is being used for the first time.&#x20;
- A model was recently updated.&#x20;
- The model is not currently cached.&#x20;

**Expected behavior**

Large models may require several minutes to download.

**What to do**

- Allow the download to complete.&#x20;
- Avoid submitting duplicate workflow runs.&#x20;

![](https://api.archbee.com/api/optimize/1hT0XoAHMhU4co8ZZjygd/yREMV95kPH8fr4iBfTbOP_image.png)

## VALIDATING

The workflow configuration is being checked before execution.

Validation verifies:

- Required models&#x20;
- Node dependencies&#x20;
- Workflow structure&#x20;
- Input requirements&#x20;

**Expected behavior**

Validation usually completes within a few seconds.

**What to do**

- Wait for validation to finish.&#x20;
- If validation remains active for an extended period, try running the workflow again.&#x20;

![](https://api.archbee.com/api/optimize/1hT0XoAHMhU4co8ZZjygd/D1pLVxc3Wxr0S2QMjeti9_image.png)

## RUNNING

The workflow is actively processing.

Execution time depends on:

- Workflow complexity&#x20;
- Number of nodes&#x20;
- Model size&#x20;
- GPU availability&#x20;

**Expected behavior**

Some workflows may take significantly longer than others.

**What to do**

- Allow the workflow to complete.&#x20;
- Avoid refreshing repeatedly.&#x20;

![](https://api.archbee.com/api/optimize/1hT0XoAHMhU4co8ZZjygd/Wf_53Dj4Tnr5EOo-jbsCW_image.png)

## FAILED

The workflow could not complete successfully.

Common causes include:

- Invalid inputs&#x20;
- Missing dependencies&#x20;
- Workflow configuration issues&#x20;
- Temporary infrastructure errors&#x20;

**What to do**

1. Review the error message.&#x20;
2. Verify workflow inputs.&#x20;
3. Retry the workflow.&#x20;
4. Contact support if the issue persists.&#x20;

![](https://api.archbee.com/api/optimize/1hT0XoAHMhU4co8ZZjygd/A-e1DH7tm9MYn2C45_UFu_image.png)

## WHEN TO CONTACT SUPPORT

**Contact support if:**

- A workflow remains in Queue for an unusually long period.&#x20;
- Downloading Model does not progress after an extended time.&#x20;
- Validation never completes.&#x20;
- The same workflow consistently fails after multiple attempts.&#x20;
- You receive an error message that does not provide enough information to troubleshoot.&#x20;

**Include:**

- Workflow URL&#x20;
- Run ID&#x20;
- Screenshot of the error&#x20;
- Approximate time of execution&#x20;

